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New Integrated System to Accelerate Pantawid Pamilya Grievance Resolutions

Recognizing the potential of maximizing the benefits of information technology, the Pantawid Pamilyang Pilipino Program has started to put into operation the Unified Information and Communication System (UNICS) that would effectively support the transparent and efficient capture and faster processing of grievances related to program implementation. UNICS is a centralized mechanism that will capture and consolidate grievances towards the program from the different modes of filing grievance such as thru grievance forms, personal interviews, snail mails, reports, calls, emails, text ...

DSWD Supports Solon’s Call to Delist Ineligible CCT Grantees

Thirty-seven (37) out of the 96 household beneficiaries reported by the Commission on Audit (COA) as ineligible to Pantawid Pamilya are currently undergoing final stages of validation by the Department of Social Welfare and Development (DSWD) for possible delisting from the program. These beneficiaries from Regions III, IV-A and NCR, if validated to be ineligible, will be delisted from the program through the Grievance Redress System of Pantawid Pamilya. The family of Gladys Bacsal is among the identified beneficiaries in ...