Recognizing the potential of maximizing the benefits of information technology, the Pantawid Pamilyang Pilipino Program has started to put into operation the Unified Information and Communication System (UNICS) that would effectively support the transparent and efficient capture and faster processing of grievances related to program implementation. 

Thirty-seven (37) out of the 96 household beneficiaries reported by the Commission on Audit (COA) as ineligible to Pantawid Pamilya are currently undergoing final stages of validation by the Department of Social Welfare and Development (DSWD) for possible delisting from the program. These beneficiaries from Regions III, IV-A and NCR, if validated to be ineligible, will be delisted from the program through the Grievance Redress System of Pantawid Pamilya. 

A week-long study tour last December 5-9, 2011 was conducted by Indonesian delegation on the Philippine conditional cash transfer (CCT) also known as the Pantawid Pamilyang Pilipino Program. The study tour was attended by thirteen-member delegation of the Republic of Indonesia headed by Dr. Dwi Heru Sukoco, Director for Social Security of the Ministry of Social Affairs and Dr. Harapan Lumban Gaol, Head of Direct Assistance and Continuing Support Subdivision and Manager of the Program Keluarga Harapan.